Why is an insurance broker used?

An insurance broker is primarily used to help clients find suitable policies and assist with claims because they act as intermediaries between clients and insurance companies. Brokers have expertise in the insurance market, allowing them to assess a client's specific needs and preferences and then search for policies that meet those requirements. They can provide tailored advice based on their knowledge of various products, terms, and conditions offered by different insurers.

Additionally, brokers assist clients throughout the claims process by helping them understand policy coverage, submitting claims, and advocating on their behalf when dealing with insurers. This comprehensive support makes brokers valuable allies in navigating insurance decisions and ensuring that clients get adequate protection and support during claims, differentiating their role from mere sales agents or other financial service providers.